Configuring PM Profiles

You can configure PM profiles based on the templates defined by AudioCodes services or you can customize your own profiles. When you added the new Service Provider tenant, it inherited the configured PM templates, adding them as new profiles (see Adding a PM Template). You can then customize these profiles or add additional ones.

➢ To add a profile:
1. Access the Global scope (see Accessing Scopes).
2. Open the PM Profiles page (System > Configuration > PM Profiles).

3. Click Add.

4. Configure a profile using the following table as reference.

Parameter

Description

Name

Enter a name for the template. Choose an intuitive name to facilitate an operator-friendly network management experience later.

Description

Enter a free-text description of the template to help facilitate an operator-friendly network management experience. Example: "This template is for all tenants of Meteor Bank". This can help orient operators when managing complex networks.

Default

You can define a default PM Profile template which cannot be deleted until you configure another template as the default. The default PM template is duplicated as a PM profile in the PM Profiles page (see Configuring PM Profiles) . Every time you add a new tenant, the default PM template together with all other templates (if you configured other templates) are automatically duplicated as profiles in the PM Profiles page, and allocated to that tenant.

Send Event per Interval

Select this option for an event to be sent every 15 minutes, indicating that all parameters per device were successfully polled. If 10 devices were selected for polling, the event is sent indicating that all parameters on all 10 devices were successfully polled.

Filter by category

Select the 'Name' check box to filter all sub-categories for the selected category. In the example below, the 'System' category includes a total of 22 metrics (the figure displays two of the sub-categories 'License Stats' and 'Metering License Stats').

Filter by sub-category

Select the check box adjacent to the sub-category that you wish to filter. In the example below, 12 metrics are selected for the 'License Stats' sub-category of the 'System' category.

Values

Parameters are either Counters or Gauges . For Gauges , you can select Minimum, Maximum and Average values. For Counters , there is a single aggregated value.

Thresholds are configured at the SBC level in the device's Web interface, in the Open Device page. See the device's User's Manual for more information. Thresholds can alternatively be configured in an ini file and loaded to the device in OVOC's Software Manager. When a PM parameter value in the device crosses the configured threshold, the device generates an event that is sent to Live Platform.

5. Click OK (or Close to exit without saving the profile).
➢ To edit a profile:
1. Select the check box adjacent to the profile that you wish to edit, and then click Edit.

2. Perform modifications, using the above table as a reference.
3. Click OK to apply changes.

You can also view a snapshot of the PM Profile Details in the Details pane when selecting the entry.

➢ To delete a profile:
1. Select the check box adjacent to the profile that you wish to delete and then click delete.